Privacy Policy

Last Updated: 28th Aug 2025

At Kommify, we value your trust and are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other identifiers you provide when using our services.
• Payment Information: Processed securely through our payment gateway partner Razorpay. We do not store your card/banking credentials.
• Usage Data: IP address, device details, browser type, and website interactions collected via cookies or analytics tools.
• Communication Data: Any information you share when contacting us through forms, email, or customer support.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Process and complete transactions securely
• Communicate with you regarding updates, offers, and support
• Ensure compliance with legal and regulatory requirements
• Enhance your experience on our website

3. Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only with:

• Payment gateway partners (Razorpay) for secure transaction processing
• Service providers/third-party vendors for analytics, hosting, and support
• Legal authorities, if required under applicable law or government directives

4. Data Security

We implement strong technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

5. Your Rights (Under the DPDP Act, 2023)

As a data principal, you have the right to:

• Access and confirm the personal data we process about you
• Request correction or updating of your personal data
• Withdraw consent for data processing (subject to legal/contractual limitations)
• Request erasure of your data, where applicable
• File a grievance with our Data Protection Officer (DPO)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

7. Cookies & Tracking Technologies

We use cookies and similar tools to enhance user experience, analyze traffic, and improve website performance. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Kommify
5A, 1A Cross Rd, Dollar Scheme Colony, BTM Layout 1st Stage, Bengaluru, Karnataka 560068
📧 hello@kommify.com