AI Chatbots That Answer, Qualify & Take Action
Deploy AI chatbots across your website and customer communication channels to answer questions, capture leads, qualify enquiries, automate support and connect conversations to your team and business systems.
I want to know more about the MBA program.
I can help with that! We offer full-time and executive tracks. What is your preferred intake period?
Looking for the Fall 2026 executive intake.
Great! Applications for Fall 2026 are open. I have shared the curriculum brochure to your email and scheduled a counseling follow-up.
Customer Questions Shouldn't Become Manual Work
Eliminate response delays, repetitive queries and missed leads with automated conversational intelligence.
Repetitive Questions
Teams spend hours every day answering the exact same FAQ, pricing and product queries.
Slow Responses
Customers expect instant answers around the clock, even outside standard business hours.
Lost Leads
High-intent website visitors bounce without leaving contact details because no one engaged them.
Disconnected Conversations
Chat interactions remain isolated from your CRM, helpdesk records and sales pipelines.
More Than a Chatbot
Kommify connects AI conversations with communication channels, CRM, automation and business workflows so your chatbot becomes an active part of your customer journey.
AI Conversations
Answer common questions instantly using approved organization knowledge and verified sources.
Lead Qualification
Ask structured questions, capture contact details, and identify high-intent sales enquiries.
WhatsApp & Messaging
Connect chatbot workflows with WhatsApp Business, website widgets, and supported messaging apps.
CRM & Automation
Create CRM leads, update contact records, assign agents, and trigger automated follow-up sequences.
Human Handoff
Transfer complex or high-priority conversations to human agents with full conversation context.
How Kommify AI Chatbots Work for Your Business
A continuous framework to engage, understand, capture and escalate customer chats.
Answer
Respond to common customer questions accurately using approved business knowledge.
Qualify
Ask structured questions to identify customer intent, requirements, and budget.
Capture
Collect verified contact details, preferred channels, and enquiry specifics.
Automate
Trigger workflows, CRM field updates, notifications, and scheduled calendar events.
Escalate
Move complex conversations smoothly to human support agents when appropriate.
From First Message to Closed Action
A clean conversational journey that connects visitors to immediate answers and business workflows.
Customer Message
Visitor chats on website, WhatsApp, or messaging channel
AI Chatbot
Instantly reads message and extracts intent
Understand Intent
Identifies question topic or purchasing requirement
Answer / Qualify
Provides grounded answer and asks screening questions
Capture Details
Records name, contact info, and qualification responses
CRM / Workflow
Creates lead, notifies sales team, or triggers next step
Human Handoff
Seamlessly transfers to live support agent when required
Give Your Chatbot the Right Knowledge
Connect approved FAQs, website content, product information, policies, documents and other supported knowledge sources so the chatbot responds using information provided by your organization.
Answers strictly grounded in your provided documentation and materials.
Maintain full editorial control over what knowledge is accessible to callers.
Easily update FAQs, help center articles, pricing sheets and PDF guides.
Automatic escalation triggers when a query falls outside approved topics.
Turn Conversations Into Qualified Leads
Screen visitor intent, collect key decision criteria, and route high-value leads directly to sales.
I want a 2-bedroom apartment.
What is your preferred location and timeline?
Whitefield, moving in next quarter.
What is your approximate budget range?
Around ₹1.2 to 1.5 Cr.
Connect Conversations to Your Business Workflows
Turn chat conversations into actionable business events. Kommify links AI chats with your CRM, messaging channels, and operations.
Create & Update Leads
Instantly sync visitor details and qualification responses to CRM records.
Assign Agents & Teams
Route chats to designated departments based on language, region, or topic.
Send WhatsApp Follow-ups
Dispatch brochures, meeting links, or confirmations to WhatsApp mid-chat.
Schedule Consultations
Book appointments directly into calendar software without leaving the chat.
Trigger Webhook Tasks
Initiate backend tasks, inventory queries, or ticketing updates in real time.
Escalate Priority Conversations
Notify team leaders when high-priority VIP prospects are active.
AI When It Can. Humans When They Should.
When a customer needs human assistance, empathy or specialized negotiation, the conversation is handed to your support or sales team with relevant context.
AI Chatbot
Handles initial greeting and identifies enquiry
Escalation Trigger
Recognizes request for human or complex issue
Conversation Context
Transfers chat history, summary and contact details
Human Agent
Support rep steps in without asking customer to repeat
One Conversation Layer Across Your Customer Channels
Bring supported customer conversations into one workspace and connect AI automation with human support.
Website Chat Widget
Embed conversational AI on your website
WhatsApp Business
Automate support on the world’s top messaging app
Instagram Direct
Engage social followers and qualify leads
Email Support
Draft AI responses and triage incoming tickets
Custom App Messaging
Embed chat SDKs into your mobile application
AI Chatbots for Every Customer Journey
Tailored conversational workflows designed for specific industry requirements.
Customer Support
Answer frequently asked questions, troubleshoot common issues, and triage tickets.
Lead Generation
Engage website visitors, collect verified contact info, and book sales discovery calls.
Education
Answer admissions requirements, fee structure queries, and schedule campus counseling.
Real Estate
Qualify buyer preferences, share property brochures, and book site visit appointments.
Healthcare
Handle clinic appointment booking, clinic timings, and general patient enquiries.
Ecommerce
Answer product FAQs, order status queries, return policies, and delivery updates.
See AI Chatbots in Action
Real results from organizations deploying Kommify conversational AI.
Premier Higher Education & Vocational Institute
Education Admissions Case StudyAdmissions team struggled to respond to 15,000+ monthly website visitors asking about courses, intake deadlines, and fee structures during admission cycles.
Implemented Kommify AI Chatbot on Website and WhatsApp, grounded in official course brochures with automated lead capture and CRM routing to academic counselors.
Automated 62% of routine admissions queries, increased qualified lead capture by 44%, and decreased average response time from 3 hours to instant.
Built With Security in Mind
Enterprise controls to protect customer data and conversation privacy.
Role-Based Access
Granular permissions for agents, team leaders, and administrators.
Data Encryption
Encrypted communication in transit (TLS 1.3) and at rest.
Audit Logs
Comprehensive event logging for compliance and activity tracking.
Data Isolation
Strict organizational tenant separation for customer records.
Secure APIs
Token-based authentication and rate-limited endpoints.
Data Retention Policies
Configurable conversation archiving and deletion controls.
Flexible developer tooling to integrate conversational AI with your software ecosystem.
Frequently Asked Questions
Everything you need to know about implementing Kommify AI Chatbots.
Turn Customer Conversations Into Action
Deploy AI chatbots that answer questions, capture leads, automate workflows and connect customers with your team.
Trusted by Businesses Across Industries
Powering communication, engagement and growth for organizations across industries.