Turn SMS Into Rich Customer Experiences
Send branded, interactive messages with rich media, buttons, carousels and suggested replies — while supporting fallback options where RCS isn't available.
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SMS Gets the Message Across. RCS Makes It Interactive.
Move beyond plain text limits to interactive branded cards, carousels, and instant action buttons right in the native inbox.
Traditional SMS
- Plain text messages (160 characters)
- Limited interaction with basic text links
- Standard shortcode or alphanumeric sender ID
- One-way notification delivery
Google RCS Messaging
- Rich images, high-res photos and video
- Branded sender profile with verified identity where supported
- Interactive buttons (Track, Call, View URL, Open Map)
- Rich cards and multi-item scrollable carousels
- Two-way conversations and suggested quick replies
Everything You Need for Rich Business Messaging
Purpose-built features that turn standard business messages into dynamic interactive experiences.
Rich Cards
Combine images, descriptions and action buttons in a single structured message.
Carousels
Show multiple products, services, offers or options in one horizontally scrollable conversation.
Branded Messaging
Present your verified business identity, logo, and brand colors consistently where supported.
Interactive Actions
Add 1-tap buttons for website visits, phone calls, Google Maps directions, and booking flows.
Two-Way Conversations
Allow customers to respond effortlessly through suggested quick replies and conversational flows.
Analytics & Delivery Insights
Track message delivery status, read receipts, and button click interactions in real time.
From Message to Action
A streamlined 5-step customer engagement flow designed for maximum conversion.
Send
Customer receives a branded RCS message in their native messaging inbox.
Discover
Customer sees high-impact media, product cards, or order information.
Interact
Customer taps a suggested quick reply, action button, or browses a carousel.
Convert
Customer completes purchase, confirms booking, or visits your landing page.
Follow Up
Your backend system continues the automated customer journey.
What Can You Send With RCS?
Engage customers across every touchpoint with rich, structured messaging templates.
Promotions & Offers
Rich promotional cards, seasonal discounts, and multi-product discovery carousels.
Ecommerce & Orders
Interactive product cards, real-time shipment updates, and 1-tap delivery tracking.
Travel & Hospitality
Booking confirmations, boarding passes, resort amenities, and check-in reminders.
Healthcare & Clinics
Appointment schedules, doctor clinic directions, and health checkup reminders.
Education & Admissions
Course prospectuses, counselor appointment booking, and fee deadline notifications.
Real Estate
Property showcase cards, project floor plans, and 1-tap site-visit scheduling.
Rich When Available. Reliable When Needed.
Use RCS where supported and maintain an appropriate fallback strategy for customers, devices or markets where RCS isn't available.
Customer Message
Dispatched via API or CRM workflow trigger
Kommify Routing
Checks carrier & handset RCS support in real time
Connect RCS to Your Applications
Integrate RCS with your CRM, ecommerce platform, applications and automation workflows through APIs and webhooks.
REST API
Clean JSON endpoints for rich cards, suggested replies, and carousels.
Webhooks
Receive instant user button clicks, replies, and delivery receipts.
Delivery Events
Track Sent, Delivered, Read, and Interaction events in real time.
Template Management
Configure and test verified RCS templates with fallback rules.
CRM Integrations
Native connections with Salesforce, HubSpot, Shopify, and Zoho.
See RCS in Action
Real enterprise deployment benchmarks from verified Kommify RCS campaigns.
Luxury Boutique Resort Group
The Challenge
Disconnected guest communication across OTAs and missed opportunities for in-stay dining and spa bookings.
The Kommify Solution
Deployed Google RCS rich media carousels for seasonal loyalty promotions combined with automated WhatsApp in-stay concierge.
Ancillary Service Bookings
Rich RCS promotional cards drove significant uplift in dining and spa reservations.
Guest Satisfaction
Branded messaging delivered seamless pre-arrival and in-stay concierge experiences.
Enterprise Security & Governance
Secure, compliant messaging infrastructure built for enterprise scale.
Authenticated APIs
Secure bearer token access and encrypted API interconnects.
Sender & Template Controls
Pre-registered templates aligned with carrier guidelines.
Delivery Visibility
Real-time telemetry on RCS delivery and fallback triggers.
Business Communication Controls
Automated opt-in and preference management.
RCS Is Part of the Bigger Customer Journey
Connect RCS with SMS, WhatsApp, Voice and AI-powered communication to reach customers through the right channel.
RCS
Rich interactive cards and carousels in the default messaging app.
SMS
Universal fallback reach across all mobile devices worldwide.
End-to-end 2-way conversational support and commerce catalogs.
Voice
Automated conversational voice agents and smart IVR routing.
AI Communication
Intelligent intent detection, routing, and qualification.
Frequently Asked Questions
Ready to Make Your Messages More Interactive?
Connect with Kommify to start sending branded, rich and interactive RCS messages to your customers.
Verified sender registration • Rich card templates • Seamless SMS fallback
Trusted by Businesses Across Industries
Powering communication, engagement and growth for organizations across industries.